Refund & Cancellation Policy

Last updated: 25 August 2026

We want you to be confident when you subscribe to Whatskare. This policy explains cancellations and refunds for our subscription plans and AI credit packs.

1. Free trial

New accounts get a 7-day free trial with no card required. You can evaluate the Service before paying. If you do not upgrade, the trial simply ends — you are not charged.

2. Subscription cancellation

You may cancel your subscription at any time from your account. Cancellation stops future renewals. Your plan remains active until the end of the current 28-day or annual billing period; it is not renewed after that.

3. Refunds

7-day money-back on first purchase. If you are not satisfied, contact us within 7 days of your first paid subscription and we will refund that payment in full, provided the account has not shown abusive or excessive usage.
After 7 days, subscription fees for the current period are non-refundable, as the Service and its capacity are made available to you for the full period. Renewals are non-refundable once charged.
AI credit packs and consumed AI credits are non-refundable. Unused plan credits do not carry over unless stated; purchased top-up credits do not expire.

4. Service issues

If a technical fault on our side prevents you from using the Service for a sustained period, contact us and we will review the situation and may issue a pro-rata credit or refund at our discretion.

5. Number bans

Because a connected number can be banned by the messaging platform for reasons outside our control (see our Terms), a ban is not by itself grounds for a refund. Our anti-ban and number-health features are provided to reduce this risk.

6. How to request a refund

Email help@whatskare.tech from your registered email with your invoice number and reason. We aim to respond within 3 business days. Approved refunds are returned to the original payment method via Razorpay, typically within 5–7 business days.

7. Contact

For any billing or refund question, email help@whatskare.tech.